Legal
Refund Policy
Our 10-fix audit guarantee, and how refunds work for each service.
Last updated: November 4, 2026
1. The 10-fix audit guarantee
Every AI Visibility Audit must identify at least 10 specific, actionable improvements for your client. If it doesn’t, we refund the audit fee in full.
What counts as an actionable fix. A specific change to the client’s website, listings, content or third-party presence that the client or their team can carry out. For example, “add LocalBusiness schema to the homepage” or “correct the address on Apple Maps”. General advice and duplicate items do not count separately.
How to claim. Email hello@adblare.com within 14 days of receiving the audit, with the audit attached. If the audit lists fewer than 10 actionable fixes, we refund the full audit fee within 10 business days, to the original payment method. No forms, no argument.
2. AI Visibility Audit (other cases)
If you cancel before we start work, we refund the full fee. Once work has started, refunds are available only under the 10-fix guarantee above.
3. AI Visibility Monthly
Monthly fees are not refundable once the month has started. After the initial 3-month term, you can cancel with 30 days’ written notice, and no further months will be billed.
4. Launch SEO and Launch SEO Plus
If you cancel before work begins, we refund the full fee. If you cancel after pre-launch work has started, we refund the portion of the fee for work not yet performed, based on the stages described on our service page.
5. If something goes wrong
If you’re unhappy with any deliverable, tell us within 14 days and we will review and revise it at no cost. We’d always rather fix a problem than lose a partner.
6. Contact
Refund questions: hello@adblare.com.